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SaaS / Enterprise · 2023

Atlas

A B2B SaaS platform that makes complexity feel simple

B2B SaaSEnterprise UXInformation Architecture
A
Role
Senior UX Designer
Duration
11 months
Year
2023
Tools
Figma, Notion, Maze, Loom
78%
Faster onboarding
$12M
ARR impact
92%
User satisfaction
35%
Support tickets reduced

Overview

Atlas is a project orchestration platform for enterprise teams. The product had grown organically over 5 years into an unusable maze of features with no coherent information architecture.

2

The Challenge

Enterprise users were spending 40% of their time just navigating the product. The navigation had 4 levels of nesting and critical workflows required 11+ clicks to complete.

3

The Solution

Ran a 6-week discovery sprint with 15 enterprise clients. Rebuilt the IA from scratch using card sorting and tree testing. Designed a contextual navigation system that adapts to user role and workflow state.

Design Process

01

Phase 01

Research & Discovery

02

Phase 02

Wireframes & Architecture

03

Phase 03

Final Design System

Outcomes

Reduced average task completion time by 61%

Eliminated 3 levels of navigation nesting

Shipped a role-based navigation system

Contributed to $12M ARR growth post-launch